change verification phone number microsoft account

Note: If you want to receive a text message instead of a phone call, follow the steps in the Set up security info to use text messaging article. Set up phone calls from the Security info pageĭepending on your organization’s settings, you might be able to use phone calls as one of your security info methods. You'll need to choose a different method for two-factor verification. Two-factor verification and password reset authentication.

However, not all methods can be used for both. Security info methods are used for both two-factor security verification and for password reset. Security verification versus password reset authentication In this case, you'll need to choose another method or contact your organization's help desk for more assistance. If you don't see a phone option, it's possible that your organization doesn't allow you to use this option for verification. Even if you add the proper format, +1 4255551234X12345, the extensions are removed before the call is placed. Security info doesn't support using phone extensions.

Change verification phone number microsoft account